BOOK:
Rushmore, S., O’Neill, J.W., & Rushmore, S. Jr. (2012). Hotel Market Analysis and Valuation: International Issues and Software Applications. Chicago: Appraisal Institute.
BOOK CHAPTERS:
O’Neill, J.W. (2015). Research advances in the building of hotel brands, 253-270. In Kompella, K. The Brand Challenge: Adapting Branding to Sectorial Imperatives, London: Kogan Page Limited.
Almeida, D.M., Davis, K.D., O’Neill, J.W., & Crouter, A.C. (2012). Translational research on work and family: Daily stress processes in hotel employees and their families, 127-146. In Wethington, E., & Dunifon, R.E. Research for the Public Good, Washington, DC: American Psychological Association.
O’Neill, J.W., & Mattila, A.S. (2008). A study of hotel service recovery strategy, 205-216. In Yuksel, A. Tourist Satisfaction and Complaining Behavior: Measurement and Management Issues in the Tourism and Hospitality Industry, New York: Nova Science Publishers.
O’Neill, J.W., & Mattila, A.S. (2008). Recent findings regarding hotel brand and strategy, 203-214. In Olsen, M., Zhao, J., & Pizam, A. Handbook of Hospitality Strategic Management, Oxford, UK: Elsevier.
O’Neill, J.W. (2002). Strategic hotel development, 3-1 – 3-29. In Digman, L.A. Strategic Management, Mason, OH: Thomson Learning.
REFEREED PUBLICATIONS:
O’Neill, J.W., & Yeon, J. (2021). Hotel room rate discounting during recessionary times: Effects by hotel class. Cornell Hospitality Quarterly.
Robert, J.G., & O’Neill, J.W. (2021). Evaluating hotel time to delivery (TTD): Influencing factors and financial performance. Journal of Real Estate Literature.
O’Neill, J.W. (2021). Projecting economic cycles in the lodging industry. Boston Hospitality Review, April.
O’Neill, J.W. (2020). Recreational marijuana legalization: Its effects on hotel performance. Journal of Real Estate Literature, 27(2), 159-180.
O’Neill, J.W., & Ouyang, Y. (2020). Predicting lodging demand trends in the U.S. hotel industry. Cornell Hospitality Quarterly, 61(3), 237-254.
O’Neill, J.W. Bloom, B.A., & Sharma, A. (2020). Towards improving hotel prognostications through the application of probabilistic methodologies. Cornell Hospitality Quarterly, 61(4), 373-400.
O’Neill, J.W., & Follmer, K. (2020). A multi-level review of hospitality work-family conflict research and a strategy for future research. Journal of Hospitality & Tourism Research, 44(1), 3-44.
Valentin, M., & O’Neill, J.W. (2019). The value of location for urban hotels. Cornell Hospitality Quarterly, 60(1), 5-24.
Manning, C., deRoos, J., O’Neill, J.W., Bloom, B.A.N, Agarwal, A., & Roulac, S. (2018). Hotel/lodging real estate industry trends and innovations. Journal of Real Estate Literature, 26(1), 13-41.
Hua, N., O’Neill, J.W., Nusair, K., Singh, D., & DeFranco, A. (2017). Does paying a higher franchise fee command a higher REVPAR? International Journal of Contemporary Hospitality Management, 29(11), 2941-2961.
O’Neill, J.W., & Quadri-Felitti, D. (2016). Resort fees and service fees in the U.S. hotel industry: Context and concepts related to partitioned pricing. ICHRIE Research Reports.
Singh, A.J., O’Neill, J.W., Robinson, S.J., & Manning, C. (2016). International Hospitality Real Estate Investment Management. International Journal of the Built Environment and Asset Management, 1: 4, 269-272.
Lee, S., O’Neill, J.W., & McGinley, S.P. (2016). Effects of economic conditions and other factors on hotel sale prices. International Journal of Contemporary Hospitality Management, 28: 10, 2267-2284.
Rushmore, S., & O’Neill, J.W. (2015). Recommendations for projecting fixed and variable components of hotel financial performance. Cornell Hospitality Quarterly, 56: 1, 17-28.
O’Neill, J.W., & McGinley, S.P. (2015). Extreme minimum wages: Effects on the U.S. hotel industry. ICHRIE Penn State Research Reports. Manuscript of the Year Award (1st Place)
Manning, C., O’Neill, J.W., Hood, S., Bloom, B., Singh, A., & Liu, C. (2015). The emergence of hotel/lodging real estate research. Journal of Real Estate Literature, 23, 3-25.
Harrison, M.M., Jones, A.M., Cleveland, J.N., & O’Neill, J.W. (2015). Mediators of transformational leadership and the work-family relationship.
Personnel Psychology, 30: 4, 454-469.
McGinley, S.P., Zhang, L., Mattila, A.S., & O’Neill, J.W. (2015). Attraction to hospitality companies: How processing fluency moderates value fit. Journal of Human Resources in Hospitality & Tourism, 14: 25-44.
McGinley, S. P., Zhang, L., Hanks, L., & O’Neill, J. W. (2015). Reducing longitudinal attrition through Facebook. Journal of Hospitality Marketing & Management, 1-7.
O’Neill, J.W. (2014). University lodging demand: An analysis of its stability and guidance for estimating its growth potential at the market level. ICHRIE Penn State Research Reports.
O’Neill, J. W., & McGinley, S. P. (2014). Operations research from 1913 to 2013: The Ford assembly line to hospitality industry innovation. International Journal of Contemporary Hospitality Management, 26: 5, 663-678.
McGinley, S. P., O’Neill, J. W., Damaske, S., & Mattila, A. S. (2014). A grounded theory approach to developing a career change model in hospitality. International Journal of Hospitality Management, 38, 89-98.
Kim, Y.H., Kim, M.C., & O’Neill, J.W. (2013). Advertising and firm risk: A study of the restaurant industry. Journal of Travel and Tourism Marketing, 30:5, 455-470.
O’Neill, J.W. (2013). Improving the quality of hotel feasibility studies: Evaluating potential opportunities for hotel development and acquisition in university towns. Journal of Quality Assurance in Hospitality & Tourism, 14: 4, 391-411.
O’Neill, J.W., Dev, C.S., & Yanagisawa, H. (2013). Hotel assets: An analysis of brand attributes, franchise fees, hotel age and performance. International Journal of the Built Environment and Asset Management, 1: 2, 139-164.
McGinley, S. P., VanHoof, H.B, Carpio, S., O’Neill, J. W., & Cueva, A. (2013). Aplicación de la Teoría Fundamentada en la Evaluación de las Aspiraciones de Carrera de los Estudiantes: Un Estudio de Caso. Pucara-Revista de Humanidades, 25: 183-204.
Lawson, K.M., Davis, K.D., O’Neill, J.W., & Crouter, A.C. (2013). Understanding work-family spillover in hotel managers. International Journal of Hospitality Management, 33: 273-281.
O’Neill, J.W. (2012). Face time in the hotel industry: An exploration of what it is and why it happens. Journal of Hospitality & Tourism Research, 36: 4, 478- 494.
O’Neill, J.W. (2012). Using focus groups as a tool to develop a hospitality work-life research study. International Journal of Contemporary Hospitality Management, 24: 6, 873-885.
O’Neill, J.W. (2012). The determinants of a culture of partying among managers in the hotel industry. International Journal of Contemporary Hospitality Management, 24: 1, 81-96.
Xiao, Q., O’Neill, J.W., & Mattila, A.S. (2012). The role of hotel owners: The influence of corporate strategies on hotel performance. International Journal of Contemporary Hospitality Management, 24: 1, 122-139.
O’Neill, J.W. (2011). Hotel occupancy: Is the three-year stabilization assumption justified? Cornell Hospitality Quarterly 52: 2, 176-180.
O’Neill, J.W., & Carlback, M. (2011). Do brands matter? A comparison of branded and independent hotels’ performance during a full economic cycle. International Journal of Hospitality Management 30, 515-521.
O’Neill, J.W., & Davis, K. (2011). Work stress and well-being in the hotel industry. International Journal of Hospitality Management 30, 385-390.
O’Neill, J.W., & Mattila, A.S. (2010). Hotel brand strategy. Cornell Hospitality Quarterly 51: 1, 27-34. The most frequently read article in the Cornell Hospitality Quarterly in 2010 according to SAGE
Xiao, Q., & O’Neill, J.W. (2010). Work-family balance as a potential strategic advantage: A hotel general manager perspective. Journal of Hospitality & Tourism Research 34: 4, 415-439. Article of the Year Award
O’Neill, J.W., & Xiao, Q. (2010). Effects of organizational/occupational characteristics and personality traits on hotel manager emotional exhaustion. International Journal of Hospitality Management 29, 652-658.
Kim, S., O’Neill, J.W., & Cho, H.M. (2010). When does an employee not help coworkers? The effect of leader-member exchange on employee envy and organizational citizenship behavior. International Journal of Hospitality Management 29, 530-537.
Mattila, A.S., O’Neill, J.W., & Hanson, B. (2009). An analysis of characteristics of U.S. hotels based on upper and lower quartile net operating income. Real Estate Finance Journal 25: 1, 50-54.
O’Neill, J.W., Harrison, M.M., Cleveland, J., Almeida, D., Stawski, R., & Crouter, A.C. (2009). Work-family climate, organizational commitment, and turnover: multilevel contagion effects of leaders. Journal of Vocational Behavior 74: 4, 18-29.
Hanson, B., Mattila, A.S., O’Neill, J.W., & Kim, Y.H. (2009). Hotel rebranding and rescaling: Effects on financial performance. Cornell Hospitality Quarterly 50: 3, 360-370.
Hua, N., O’Neill, J.W., & Mattila, A.S. (2008). More marketing expenditures, better hotel financial performance? Journal of Hospitality Financial Management 16:1, 82-88.
O’Neill, J.W., Hanson, B., & Mattila, A.S. (2008). The relationship of sales and marketing expenses to hotel performance in the United States. Cornell Hospitality Quarterly 49: 4, 355-363. Article of the Year Award
Xiao, Q., O’Neill, J.W., & Wang, H. (2008). International hotel development: A study of potential franchisees in China. International Journal of Hospitality Management 27, 325-336.
O’Neill, J.W., Xiao, Q., & Mattila, A.S. (2007). Suburban hotel development: Choosing a franchise brand. Case Research Journal 26: 2, 43-60.
O’Neill, J.W., & Mattila, A.S. (2007). The debate regarding profitability: Hotel unit and hotel brand revenue and profit relationships. Journal of Travel and Tourism Marketing, 21: 3, 131-135.
Cleveland, J.N., O’Neill, J.W., Himelright, J.L., Harrison, M.M., Crouter, A.C., & Drago, R. (2007). Work and family issues in the hospitality industry: Perspectives of entrants, managers, and spouses. Journal of Hospitality & Tourism Research, 31: 3, 275-298.
O’Neill, J.W., & Xiao, Q. (2006). The role of brand affiliation in hotel market value. Cornell Hotel and Restaurant Administration Quarterly, 47: 3, 210-223. Article of the Year Award
Mulvaney, R.H., O’Neill, J.W., Cleveland, J.N., & Crouter, A.C. (2006). A model of work and family dynamics of hotel managers. Annals of Tourism Research, 34: 2, 66-87.
O’Neill, J.W., Mattila, A.S., & Xiao, Q. (2006). Hotel guest satisfaction and brand performance: The effect of franchising strategy. Journal of Quality Assurance in Hospitality & Tourism, 7: 3, 25-39.
O’Neill, J.W., & Mattila, A.S. (2006). Strategic hotel development and positioning: The effects of revenue drivers on profitability. Cornell Hotel and Restaurant Administration Quarterly, 47: 2, 146-154.
O’Neill, J.W., & Belfrage, E.E. (2005). A strategy for estimating identified intangible asset value: Hotel affiliation contribution. Appraisal Journal, 73: 1, 78-86.
O’Neill, J.W., & Xiao, Q. (2005). Strategic approach to smoking bans: The case of the Delaware gaming industry. FIU Hospitality Review, 23: 1, 39-50.
O’Neill, J.W., Beauvais, L.L., & Scholl, R.W. (2004). Strategic issues and determinant factors of an interorganizational macroculture in the lodging industry. Journal of Hospitality & Tourism Research, 28: 4, 483-506.
O’Neill, J.W., & Mattila, A.S. (2004). Towards the development of a lodging service recovery strategy. Journal of Hospitality & Leisure Marketing, 11: 2, 51-64.
O’Neill, J.W. (2004). An automated valuation model for hotels. Cornell Hotel and Restaurant Administration Quarterly, 45: 3, 260-268.
O’Neill, J.W., & Mattila, A.S. (2004). Hotel branding strategy: Its relationship to guest satisfaction and room revenue. Journal of Hospitality & Tourism Research, 28: 2, 156-165.
Kim, S.K., O’Neill, J.W., & Jeong, S.E. (2004). The relationship among leadermember exchange, perceived organizational support, and trust in hotel organizations. Journal of Human Resources in Hospitality & Tourism, 3: 1, 59-70.
Cleveland, J.N., O’Neill, J.W., Crouter, A.C., & Drago, R. (2004). Hotels and Home Lives: A study of the work-family challenges of hotel managers. New York: Alfred P. Sloan Foundation.
Mattila, A.S., & O’Neill, J.W. (2003). Relationships between hotel room pricing, occupancy, and guest satisfaction: A longitudinal case of a midscale hotel. Journal of Hospitality & Tourism Research, 27: 3, 328-341. Article of the Year Award
O’Neill, J.W. (2003). ADR rule of thumb: Validity and suggestions for its application. Cornell Hotel and Restaurant Administration Quarterly, 44: 4, 7-16 Lead Article
O’Neill, J.W., & Rushmore, S. (2003). Strategic and structural changes in hotel mortgages: A multiple regression analysis. Appraisal Journal, 71: 3, 238-244.
O’Neill, J.W., & Lloyd-Jones, A.R. (2002). One year after 9/11: Hotel values and strategic implications. Cornell Hotel and Restaurant Administration Quarterly, 43: 5, 53-64.
O’Neill, J.W., & Bagdan, P. (2002). Toward developing strategies to effectively teach technological concepts to hospitality students. Journal of Hospitality & Tourism Education, 14: 1, 4-8. Lead Article/Cover Story
O’Neill, J.W. (2002). The role of storytelling in affecting organizational reality in the strategic management process. Journal of Behavioral and Applied Management, 4: 1, 3-18. Lead Article
O’Neill, J.W., & Lloyd-Jones, A.R. (2001). Hotel values in the aftermath of September 11, 2001. Cornell Hotel and Restaurant Administration Quarterly, 42: 6, 10-21. Lead Article/Nominated for Article of the Year
O’Neill, J.W., Beauvais, L.L., & Scholl, R.S. (2001). The use of organizational culture and structure to guide strategic behavior: An information processing perspective. Journal of Behavioral and Applied Management, 2: 2, 131-150.
O’Neill, J.W., & Rushmore, S. (2000). Refining estimates of hotel financing costs. Cornell Hotel and Restaurant Administration Quarterly, 41: 6, 12-17. Lead Article
O’Neill, J.W. (2000). Strategic directions of hotel industry executives. F.I.U. Hospitality Review, 18: 2, 51-60.
O’Neill, J.W. (2000). Residence Inn by Marriott. Case Research Journal, 20: 3, 125-164.
O’Neill, J.W. (1999). Strategy of Executives in the Lodging Industry: Its Sources and Consequences. Washington, DC: American Hotel Foundation.
O’Neill, J.W. (1998). Effective municipal tourism and convention operations and marketing strategies. Journal of Travel & Tourism Marketing, 7: 3, 95-125.
O’Neill, J.W. (1997). An interorganizational macroculture: The case of all suite hotels. Journal of Hospitality & Tourism Research, 21: 2, 98-110.